Privacy Policy
1. Purpose and Scope
This Privacy Policy explains the practices regarding the privacy, security and storage of personal information within the scope of the website https://www.defcar.com.tr and vehicle rental services operated by RND Otomotiv Turizm Ticaret Limited Şirketi, operating under the DefCar Rental brand.
The purposes and legal grounds for processing personal data, as well as the rights of data subjects, are explained in the KVKK Information Notice.
2. Confidentiality of Information
DefCar Rental uses information belonging to customers and website visitors only for the provision of the relevant services and the fulfilment of legal obligations.
Access to personal data is limited to authorized persons and service providers who need this information due to their duties.
Personal information is not sold to third parties, transferred for commercial purposes or shared with unauthorized persons without a legal basis.
3. Data Security
Appropriate technical and administrative measures are implemented to protect personal data against the risks of unauthorized access, loss, alteration and unlawful use.
In this context, access authorization, account and password security, server security and protection measures against malicious access attempts are used.
Security measures are assessed according to the nature of the data processed and the risks of the systems used.
4. Technological Infrastructure
The reservation system, customer database and uploaded documents are hosted on server infrastructure in Turkey.
Traffic routing, malicious access prevention and protection services against cyberattacks are used for the security and performance of the website.
Relevant service providers may be used for email communication, vehicle tracking and other technical operations.
Within the scope of these services, access to personal data is limited to the extent necessary for carrying out the relevant operation.
5. Customer Accounts and Payment Security
If a customer account is created, account information is used to carry out reservation and service transactions. Passwords are stored using secure password hashing methods, not as plain text.
Payment transactions may be carried out through banks or payment service providers, depending on the payment method used.
DefCar Rental keeps the necessary collection, invoicing and accounting records. The processing of payment card information depends on the technical structure of the payment infrastructure used and the security practices of the relevant service provider.
6. Vehicle Tracking System
Vehicle tracking services are used to ensure the security of rented vehicles and prevent the risk of unauthorized use.
Vehicle location and usage information is accessed through the API infrastructure of the tracking service provider.
DefCar Rental does not separately store the GPS location history of vehicles in its own database.
Access to this information is limited solely to necessary security and operational procedures. The data is not used for advertising or marketing purposes.
7. Storage and Destruction of Personal Data
Personal data is retained for the period required by the purposes of processing and in accordance with the storage obligations stipulated in the relevant legislation.
If the reasons requiring the processing of the data cease to exist and there is no other legal basis for retention, personal data is deleted, destroyed or anonymized in accordance with the legislation.
8. Cookies
Cookies may be used on our website for the operation of basic functions, management of sessions and ensuring security.
Non-essential analytics and marketing cookies are not enabled without obtaining the necessary explicit consent.
Detailed information about cookie types, purposes of use and the management of preferences is provided in the Cookie Policy.
9. Data Security Breaches
If an incident affecting the security of personal data is detected, the necessary technical and administrative measures are taken.
In the event of a personal data breach, the necessary notification obligations are fulfilled within the scope of the relevant legislation.
10. Contact
You may contact DefCar Rental with questions regarding privacy and data security.
Trade Name: RND Otomotiv Turizm Ticaret Limited Şirketi
Email: [email protected]
Phone: +90 532 369 41 88
Address: Altınova Bulvarı, Altınova Orta Mahallesi No:140/2, Kepez, Antalya
Detailed information about your rights under the KVKK and the application methods is available in the KVKK Information Notice.
Last Updated: 15.10.2026